We purchased a coil kit for a cast iron outdoor bath. I can’t tell you how pleased we were with the customer service from Mateo in Victoria. He was extremely helpful in answering question re the set up. He made himself available. The coil works perfectly, the bath in our case takes 30-40 minutes to heat up. There is really something special about sitting in a body of water that progressively heats up. It is relaxation another level.

As a U.S. customer, I was surprised to receive email during shipping from UPS charging import and brokerage fees: $79 if paid while in transit, $91 if paid on delivery. I understand this is due to U.S. trade policy but would prefer to have known in advance.

Nonetheless, I look forward to setting up the tub and easing my way past the unwelcome surprise!

Works perfectly and gets plenty hot if you want it to…:which we do so we can jump into a frigid Lake Superior year round!

Awesome product

Bought this hoping to heat a pool with it. High-quality all around, with easy enough setup. Definitely works for my purpose, and got me ~5-10 extra degrees F on a large above ground pool in Michigan. Did not use with a hot tub but after 10+ firings I am confident it will work, and I might even buy a tub this winter.